The Better Business Bureau, or BBB, is a trusted organization that upholds high standards for businesses in the U.S. and Canada. With its reliable rating system, it guides consumers as they look for reputable businesses and products to invest in. In this post, roofing and siding replacement expert Guardian Roofing & Siding discusses the advantages of hiring an accredited roofing contractor.
What does being an accredited business mean?
To earn an accreditation with the Better Business Bureau, a company must meet high standards. This includes, maintaining proper licenses and insurance in the areas they work, as well as clearly disclosing information about the business and all material facts that influence a customer’s decision to buy. An accredited roofing contractor is also responsible for honoring all contracts and commitments. Additionally, if a customer raises any significant issues with the services provided, the accredited business is expected to respond promptly and make a sincere effort to resolve any consumer complaints.
Not all businesses are eligible for accreditation.
The Better Business Bureau evaluates businesses yearly to ensure they align with the BBB Standards for Trust. This includes, reviewing lawful business practices, such as following legal and ethical advertising and selling practices. An accredited roofing contractor must also protect any data collected from their customers and maintain a ‘B’ rating or higher.
While a company may meet the high standards of the BBB, please keep in mind that an accreditation does not mean the BBB endorses the products or services of a business.
Guardian Home Improvements embodies the BBB Standards for Trust.
Our company values align closely with the BBB Accreditation Standards, so you can expect the highest level of professionalism. Take a look at the core values of a Guardian:
- Guardian – A home-improvement specialist who listens intentionally, communicates clearly and educates the customer by telling the truth.
- Unique – Every customer is different and that makes them special; serve to their needs and create a win-win relationship
- Attitude – Communicate with our Guardian values and not selfish desires – think long term.
- Responsible – Having the desire to help, the courage to move and patience through the process.
- Defend – Always support your teammates by upholding the process, procedure and values of the Guardian culture.
- Inspired – Through faith, we let go of what could happen and create what is willed to happen.
- Authentic – When we do not interrupt others, their authenticity becomes clearer to us.
- Nimble – A Guardian stays committed to the customer while balancing what is most important; God, family, life and work.
At Guardian Roofing & Siding we provide quality craftsmanship and materials for a reasonable price. With a strong belief that we should treat others as we would like to be treated, we focus on providing a superior experience leaving customers fully satisfied. As experts in roofing and siding replacement, we share years of industry experience with our customers so they can make an informed decision that builds value in their home and leaves them happy for many years to come.