Privacy Policy
Effective Date: 01/2015
Guardian Roofing & Siding (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting services, or communicating with us.
This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website or services.
By using our website, submitting information through our forms, or communicating with us, you agree to the terms described in this Privacy Policy.
Information We Collect
We may collect personal information when you:
- Request a roofing or siding estimate
- Fill out a contact form on our website
- Schedule an inspection or service appointment
- Communicate with us by phone, SMS/text message, or email
- Interact with our advertisements, marketing campaigns, or promotions
The personal information we may collect includes:
- Full name
- Email address
- Phone number
- Property address
- Service request details
- Insurance claim information related to roofing or siding work
- Photos or documentation related to service requests
We may also automatically collect certain technical information when you visit our website, including:
- IP address
- Browser type
- Device type
- Website usage data
- Cookies and analytics information
This information helps us understand how visitors use our website and allows us to improve our services and website functionality.
How We Use Your Information
Guardian Roofing & Siding may use collected information for legitimate business purposes including:
- Providing roofing and siding services
- Scheduling inspections, appointments, or consultations
- Preparing and delivering project estimates
- Providing project updates and service notifications
- Responding to customer inquiries
- Processing invoices and payments
- Improving our website, services, and customer experience
- Customer service and support
- Marketing and promotional communications where permitted by law
SMS / Text Messaging Communications
If you provide your phone number and consent to receive SMS/text messages, you may receive text communications from Guardian Roofing & Siding, including:
- Appointment confirmations
- Appointment reminders
- Service notifications or updates
- Estimate follow-ups
- Project status updates
- Customer support communications
- Promotional messages or offers (when applicable)
Message frequency may vary depending on your interaction with our services.
Message and data rates may apply depending on your mobile carrier plan.
You may opt out of receiving text messages at any time by replying:
STOP
After sending STOP, you will receive confirmation that you have been unsubscribed from future messages.
For assistance, reply HELP or contact us directly using the contact information listed below.
Consent for SMS Communications
SMS consent is not a condition of purchase.
By submitting your phone number through our website, forms, or other communication channels, you agree to receive SMS communications from Guardian Roofing & Siding related to your service requests, appointments, or account activity.
Sharing of Information
Guardian Roofing & Siding does not sell, rent, or trade personal information to third parties for marketing purposes.
We may share information only with trusted service providers that help operate our business, including:
- Communication platforms used to send messages
- Payment processing providers
- Service providers assisting with business operations
- Insurance partners when assisting customers with insurance claims
- Legal authorities when required by law or to protect our legal rights
SMS consent and phone numbers will not be shared with third parties or affiliates for marketing purposes.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to:
- Improve website functionality
- Analyze website traffic and usage patterns
- Personalize user experiences
Users may disable cookies through their browser settings. Some website features may not function properly if cookies are disabled.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Third-Party Websites
Our website may contain links to external websites that are not operated by Guardian Roofing & Siding.
We are not responsible for the privacy practices or content of those third-party websites. Users are encouraged to review the privacy policies of any external sites they visit.
Data Retention
We retain personal information only for as long as necessary to:
- Provide requested services
- Maintain business and financial records
- Comply with legal obligations
- Resolve disputes and enforce agreements
Changes to This Privacy Policy
Guardian Roofing & Siding reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.
Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
Contact Information
Guardian Roofing & Siding
610 Lakeside Drive
Southampton, PA 18966
Phone: 1-855-424-5911
Email: ai@guardianstormrepair.com